A settlement (the “Settlement”) has been reached in a class action lawsuit against Defendants Concord Hospital, Inc., Concord Hospital – Laconia, Concord Hospital – Franklin, and Capital Region Healthcare Corporation (collectively, “Concord” or “Defendants”). The class action lawsuit is called Branson v. Concord Hospital Inc. et al., Case No. 217-2024-CV-00295, pending in the Hillsborough Superior Court, Manchester, New Hampshire (the “Class Action”), and alleges that Concord violated the New Hampshire Wiretapping and Electronic Surveillance Act and the New Hampshire Patient Privacy Law by using third-party tracking technology, including Website Pixels such as Google Analytics and Geonetric, on Concord Web Properties, which Plaintiffs allege may have intercepted Settlement Class Members’ telecommunications and/or disclosed their Protected Health Information. The Court has not decided whether the Plaintiffs or Defendants should win this case. Instead, both sides agreed to the Settlement.
The Settlement creates an $800,000.00 common fund (the “Settlement Fund”) for the benefit of members of the following Settlement Classes: (i) all individuals whose telecommunications were allegedly intercepted by Google and/or Geonetric while using the Concord Web Properties between May 9, 2021, and the date of the Preliminary Approval Order; and (ii) all individuals whose Protected Health Information may have been disclosed to Google, Geonetric, or other online tracking technology while using the Concord Web Properties between May 9, 2021, and the date of the Preliminary Approval Order.
Persons included in the Settlement will be eligible to receive a pro rata portion of the Settlement Fund. To receive a settlement payment, Settlement Class Members must submit a valid Claim Form by the Claims Deadline.
Your Legal Rights and Options in this Settlement | |
Submit a Claim Form by | If you are a Settlement Class Member and do not exclude yourself, you can receive a pro rata share of the Net Settlement Fund by submitting a valid Claim Form by the Claims Deadline, September 11, 2026. Claim Forms are available here. As a member of the Settlement Classes, you will give up your rights to sue Concord in the future regarding the claims raised or that could have been raised in this case. |
Exclude yourself by | You will receive no benefits, but you will retain any rights you currently have to sue Concord regarding the claims in this case. |
Object by | Write to the Court explaining why you don’t like the Settlement. |
Go to the hearing on | Ask to speak in Court about your opinion of the Settlement. |
Upcoming Important Dates
Opt Out Deadline
9/11/2026
Objection Deadline
9/11/2026
Claim Deadline
9/11/2026
Final Approval Hearing
11/3/2026 at 9:00 a.m.